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Updated: Apr 2, 2022

NAPAC - National Association for People Abused in Childhood is a national charity offering support to adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect;

HELPLINE 0808 801 0331

HAVOCA - Help for Adult Victims of Child Abuse is run by survivors of child abuse. They provide support, friendship and advice for any adult whose life has been affected by childhood abuse;

Oxford Safe Haven

*Safe Haven Service provides an additional resource out of hours and an alternative to the hospital emergency department for people experiencing a crisis with their mental health.

Oxford Safe Haven is open 7 evenings a week from 6pm to 10pm.

Banbury Safe Haven is open Friday, Saturday, Sunday and Monday, 6pm till 10pm

(Banbury service users can contact Oxford Safe Haven when Banbury Safe Haven is closed)

Last entry is at 9pm.

We are open for self-referrals and can provide face to face one to one, group and phone support. Please access Safe Haven that is nearest to you by calling referral line on the day you would like to access support. We might not have a space if people arrive at the venue without calling ahead.

The referral line is open from 5pm. Please call 01295 270 004 (Banbury) 01865 903 037 (Oxford)

Mental Health Helpline

This support is now being provided by NHS 111.

*Dial 111 and you will be taken via a number of push button options through to a health care advisor who will discuss your situation with you and pass your call on to a health care professional if it is appropriate to do so.


*Offer emotional support and a listening ear 24 hours a day, 365 days a year.

Call 0330 094 5717 (Local Charges Apply) or 116 123 (Free from any phone)

Domestic Abuse Helplines

  • Oxfordshire Domestic Abuse Line 0800 731 0055

  • National Domestic Abuse Line (Open 24/7) 0808 200 0247

  • Reducing the Risk 01865 558 314

  • Men’s Advice Line – for male survivors of domestic abuse 0808 801 0327

  • National LGBT and Domestic Abuse Line 0800 999 5428

Turning Point

At Turning Point we know that drugs and alcohol can affect many areas of your life and successful treatment start with being there. We get to know you as a person, to understand what it is that you need to help you turn your life around. We work closely with other organisations in the county to ensure that help is there when you need it.

Please call 03000 134 776 for more information.

Sane Charity line

*Emotional and specialist information for those affected by mental health problems.

Telephone number: 0300 304 7000 (16:30 – 22:30) Email:

Oxfordshire MIND Information Line

*For support and information about various services available in Oxfordshire.

Telephone Number: 01865 247 788 Mind Guide Website:

Papyrus Hopeline UK

*Supporting those under the age of 35 thinking about suicide and those who may be worried about someone.

Telephone Number: 0800 068 4141/07786 039 967 (09:00 – 22:00 Monday – Friday)

The Silver Line

*For people over 60 years of age, free confidential helpline, working in partnership with Age UK, to offer people over 60 years of age telephone friendship.

Telephone Number: 0800 470 8090 (24 hours a day, 7 days a week)


*Helpline for LGBT+ people to talk confidentially about anything that is on your mind, support people with a range of questions, whether this be for information or just to have someone to talk to.

Telephone Number: 0300 330 0630 (10:00 – 22:00 Monday – Sunday) Email:


*The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day.

*Helpline for men in the UK who are down, have hit a wall for any reason, who need to talk or find out information and support.

Telephone Number: 0800 58 58 58 (17:00 – 00:00 every day)

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